Rug Care

When investing in a beautiful new rug for your home you expect to be able to enjoy it for years to come. While each and every one of our rugs is designed and made with quality in mind, there are of course things that you can do to extend the life of your rug. This does not have to mean extra work and care - just a few changes to how you use and look after your rug will ensure it stands the test of time.

A rug is an investment piece, so it is well worth taking a moment to understand what you can do to keep it looking as beautiful as the day you first bought it. Read on to discover our rug maintenance guide, full of tips and helpful suggestions…


General care to make your rug last longer…

First things first. With any rug you purchase it is a good idea to follow a few simple rules that will ensure it lasts as long as possible. Our high-quality rugs are designed to be enjoyed and used; however, a considered approach will mean that your rug continue to look striking in your home for years to come.

Use an underlay

The first thing to consider is to install a good quality underlay underneath your rug. This is an important step, as not only will it reduce the chance of slipping or tripping on the rug but it will also protect your rug from impact or abrasion damage keeping it looking as good as new. Furthermore, it will stop any colour transfer from happening in damp or humid conditions.


Minimise fading

Like many soft furnishings, prolonged exposure to sunlight can result in the fading and bleaching of colours. This is particularly an issue with rugs made from natural materials and coloured with natural dyes. Ideally, place your rug in your home out of direct sunlight. If this is not possible, rotate the rug every now and then to ensure that any fading that does occur happens evenly across the pile.

The same applies to rugs that are placed in high traffic areas. Rotate your rug as much as possible, so that any wear also happens evenly.


Clean smart

When cleaning in your home, taking a couple of careful measures will ensure your rug doesn’t suffer damage. After mopping hardwood floors, make sure the surface is dry before you place your rug back down. It’s also worth considering using door mats that stop drafts and dirt from coming into the house, to stop excessive dirt being walked into your rugs. When dirt or soil does get into your rug, remove it as quickly as possible and don’t let it be crushed into the pile.


Make your home slipper friendly

Encourage guests to take their shoes off at the door, and fellow residents to wear slippers around the home. This will help minimise soiling and softer soles are kinder on the surface of your rug, limiting damage for a great looking pile for years to come.


The best way to vacuum your rug…

It’s likely that you already vacuum your rug regularly anyway, but did you know that there’s a way in which you can vacuum your rug to get the best possible results and keep it looking as good as new?

Vacuum cleaning your rug often is just good sense, and when you do it right it will extend the lifespan. Leaving ingrained dirt and grit to sit on the rug over time will damage the fibres, resulting in colour fade and harming the overall appearance. Here are our top tips for vacuuming your rug…

1. Choose a low suction setting to properly penetrate the pile. This will get deep into the rug and remove all particles, not just from the surface but from the underside of the pile too.
2. If you have a shaggy rug, handmade rug, viscose rug, wool rug or a rug with fringing, avoid the beater bar setting on your vacuum, as this can catch on the long fibres and cause damage.
3. Use cyclonic vacuums with caution on wool rugs as they can cause damage. If in doubt, get in touch with us and/or your vacuum manufacturer to check if the type of vacuum you have is compatible with the type of rug you have.
4. Keep an eye on your vacuum brushes, as rough edges and damaged brushes may cause damage to your rug too. Just cast an eye over the bristles every once in a while, to ensure they won’t do more harm than good.
5. If you have a wool rug, aim to vacuum it three times a week using a low suction and no rotating head. You will find that your wool rug sheds some fibres for several months after purchase, which is normal and will slow down over time.


Please note: Although regular vacuuming is needed for maintenance, please ensure that you check before any form of suction cleaning methods is used. Some materials are advised to rarely OR never vacuum your rug whereby a very low suction without a rotating head is required for materials such as Chenille, Wool, Polyester and Viscose when hoovering is needed.


Top tips for rug cleaning and stain removal…

Spills and accidents happen, there is no way around that, but it’s how you deal with those little mishaps that matters when it comes to the care of your rug. Follow these steps to successfully clean stains, so that your rug looks as good as new, even after you’ve had it for years…

1. If you spill anything on your rug, start by scraping up solids or semi-solids using a plastic spatula - the quicker you remove anything from the rug, the easier it will be to clean.
2. Avoid rubbing the surface of the rug as this will simply work in what you have split more, as well as spreading the potential stain.
3. If you have spilt liquid on your rug, start by blotting the excess with kitchen roll or a dry clean cloth. Next dampen the stain with clean warm water and blot dry.
4. If after the above steps the stain has not been removed, in the case of both staining from solids and liquids, try using a little non-bio and bleach free laundry detergent on the stain. You don’t need to use an expensive stain remover, and many of us have non-bio detergent to hand, ensuring you can get to work on the stain quickly.
5. Work the non-bio into the stain with warm water using a sponge by dabbing, not rubbing and leave to sit for 5 minutes.
6. Rinse the stain 3-4 times with clean warm water, blotting each time to remove any traces of residue.
7. Once the rug is completely dry, vacuum to remove any final traces and fluff up the pile.

...your rug will now be as good as new.


Specialists care for different rug types…

Of course not all rugs are made equal, with many using different material, dyes and methods of craftsmanship. It’s worth becoming aware of what your rug is made from, so that you know if you need to follow anything specific when it comes to rug care…


Handmade rugs

Rugs made by hand are often more expensive than machine made rugs, which means you may want to take extra special care over them. Here’s how to care for your handmade rug…

- When it comes to vacuum cleaning, use a low suction-only cleaner.
- If your rug is hand-knotted, turn the rug face down and vacuum the back of the rug. This will loosen the dirt and dust at the base of the pile which can get trapped in this style of rug. Next turn the rug back the right way up and proceed to vacuum again.
- If your handmade rug has fringing, choose a nozzle attachment to use around the edges and vacuum away from the rug to avoid damaging the fringed detail.


Loop pile rugs

Loop pile rugs can easily be damaged by cleaning in the wrong way. Here’s how to care for your loop pile rug…

- Vacuum with a low suction-only cleaner. Do not use a vacuum with a rotating head as this may pull on the loops and cause damage.
- Do not brush a loop pile rug, as this can damage the fibres in the loops.

Machine made rugs

Often considered more durable, there are still ways in which you can carefully care for your machine-made rug to keep it looking great…

- If your machine made rug is made with a cut pile, clean by turning the rug face down and vacuuming using a rotating head setting, set to the lowest option in order to dislodge any dirt trapped at the base of the rug.
- Next turn the rug face-up again and vacuum using the beater bar setting to remove all traces of dust and dirt.

Shaggy rugs

Many people struggle to know how best to clean a shaggy rug, because of the long and dense pile. Here are our top tips:

- To start with, shake your shaggy rug outdoors to loosen any dirt trapped in the long fibres and at the base of the rug.
- Vacuum with a low suction-only cleaner - do not use a rotating head, brush or beater bar as these may cause fibre damage.
- When vacuuming, keep changing direction to help any dirt and dust stuck deep in the pile.


Once you know how to care for your rug, you don’t need to put any extra effort in - just regular cleaning is all that’s needed to keep it looking great. If in doubt, we’re always happy to offer additional guidance too. It’s well worth taking the time to understand what your rug needs to ensure it stands the test of time. Our rugs are investment pieces, and when you care for them, they can be enjoyed in your home for years to come.